National Legal Services Manager

Contract Type
Practice Area
Edinburgh or Glasgow
£36,304 pa + excellent benefits
0-2 yrs, 3 -4 yrs, 5+ yrs
Are you a qualified Solicitor in legal practice management and with an interest in human rights and social welfare law? Then join Shelter as National Legal Services Manager and you could soon be playing a vital role within our Legal Services team.

Job Description

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

The Legal Services team has an enviable national reputation for excellence in the provision of housing law. As well as providing casework services for individual clients and internal consultancy, we support the organisational priorities of policy and campaigning on housing law and access to justice issues. We’re also committed to continuous improvement and development to meet the demands arising from the external environment, including legal aid reform.

About the role

This is an exciting opportunity to join a dynamic team of housing solicitors and provide the necessary practice management support to ensure the continued development of the service. This will involve managing substantial grant projects; including reporting to funders; actively seeking new business opportunities and ensuring compliance with grant conditions.

You will be responsible for developing and delivering our legal education Programme to external audiences. We’ll also rely on you to develop firm policies and procedures in line with a range of regulatory obligations and ensure we meet our National Standards. You shall be responsible for managing the administrative support function in the service as well as ensuring the team makes best use of the available IT, case management and software solutions.

About you

Commercially aware, customer focused and results-driven, you have excellent relationship building skills, the ability to lead change and improve performance and a willingness to challenge the status quo and introduce new ideas when appropriate. You’ll also need considerable project management and legal practice management experience and a sound understanding of regulatory and statutory responsibility. What’s more, you have experience in quality assurance management and a proven ability to manage legal financial records, including income and expenditure accounts, projection of income and expenditure and variance reports. Advanced knowledge of Microsoft Office applications, telephony systems and legal software is also required.

Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our legal team and be the change you want to see in society.

Closing date: Tuesday 21st May 2019 at 11.30pm

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.